Responsibilities:- Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Help to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently- Conduct data analysis, documentation to support employee benefit type project
Responsibilities:- Act as project delivery member or assistant in medium/small sized benefit related project, e.g. benefit survey, research, benchmarking/review, analysis and design, etc., to manage project timeline, deliverables, project quality, etc. Help to manage client relationship and communication on project basis. Can solve ongoing client and vendor issues independently- Conduct data analysis, documentation to support employee benefit type project
JOB DETAILS1. Provide training and coaching for new hires, including business knowledge and procedure, call/email/chat handling process, platform features, soft skills training and organization culture.2. Provide refresh and upskill training for tenure advisor, including business and procedure update, soft skills and communication skills training.3. Manage and track training quality and effectiveness.4. Follow training related SOPs, hand in training and co
JOB DETAILS1. Provide training and coaching for new hires, including business knowledge and procedure, call/email/chat handling process, platform features, soft skills training and organization culture.2. Provide refresh and upskill training for tenure advisor, including business and procedure update, soft skills and communication skills training.3. Manage and track training quality and effectiveness.4. Follow training related SOPs, hand in training and co
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