About the Company
- Global Leader in Performance: A pioneering, high-growth global outdoor performance apparel and equipment brand known for disrupting industry standards through relentless design innovation.
- Commitment to Excellence: Globally recognized for an uncompromising commitment to quality, craftsmanship, and delivering premium consumer experiences.
- The "Next" Era of Retail: Currently undergoing rapid, high-profile global expansion, offering an incredibly dynamic environment where retail is treated as an innovative, evolving playground rather than a traditional channel.
About the Team
- The Retail Excellence Engine: A highly collaborative, forward-thinking team dedicated to setting, elevating, and scaling operational standards across premium retail touchpoints.
- A Culture of Innovation: A group of passionate, agile professionals who challenge the status quo, constantly piloting new retail methodologies, digital tools, and customer-centric strategies.
- Empowered & Supportive: A flat team structure that prioritizes mutual growth, mentorship, and giving members the autonomy to spearhead impactful projects.
About the Job
- Drive Retail Standards: Champion the implementation and optimization of retail excellence programs, SOPs, and service standards across regional stores to ensure seamless brand execution.
- Innovate Operations: Identify bottlenecks in store operations and design innovative, digital, or process-driven solutions to elevate store efficiency and the consumer journey.
- Performance Analysis: Analyze key retail metrics and KPI dashboards to provide actionable insights, supporting store managers in driving commercial success.
- Growth & Leadership: Serve as a key bridge between HQ and retail doors, coaching store teams on best practices and stepping up to lead strategic retail projects as the business scales.
Skills and Experience Required
- Industry Experience: 3–5+ years of experience in retail operations, retail excellence, or commercial roles within the premium consumer goods, sportswear, or luxury fashion industries.
- Analytical Mindset: Strong data-literacy with the ability to translate retail KPIs and operational data into clear, strategic action plans.
- Agility & Problem-Solving: A proactive, innovative mindset with a proven track record of optimizing processes and adapting quickly to a fast-paced, evolving retail landscape.
- Communication & Collaboration: Exceptional interpersonal skills to effectively influence, train, and collaborate with diverse stakeholders from store staff to regional leadership.
